Tuesday, March 17, 2009

DST Site Down 3/17

We are aware that DST is down. We have contacted our web host to find out what the problem is. We will fix it as soon as possible. We apologize for the inconvenience and appreciate your patience.

Happy St. Patrick's Day!

8 comments:

Jessica said...

cool, shannon! thanks for updating your blog... DST is such the center of the DigiSB world that it's like, where do you go to figure out what's wrong with the center of the world? ;) No worries!

I forgot it was St Patty's Day! I better go put some green on. ;)

Linda Vich said...

Thanks for posting this, Shannon! I've been going thru DST withdrawal since last night!

Dianne Rigdon said...

Open, open, open! ;)

Catherine said...

Thanks Shannon, any update? it would be great if we could have some news!

Katie said...

I agree with Jessica! I am totally lost without DST! Thanks for keeping us updated. I hope all is well.

Shannon Bieger said...

I wish there was news to give. They answered our Help ticket saying they reset the server and it should be fixed but the problem didn't change. So we wrote back and told them. They wrote back and said they were elevating our priority. And when we still hadn't heard from them by the end of the day, Erick logged a complaint as well. Generally, if we have a site issue, we have our own tech guy on hand who can usually figure out the problem faster but he's on vacation right now!

Believe me though, its our highest priority and we're doing everything we can.

Microferk Designs said...

Thanks for the updates Shannon- what a frustrating thing to happen on a holiday too! Hope you had a great St. Pat's Day anyhow.
Keeping my fingers crossed for success today!

Dee Bibb said...

Thanks for the updates. I am surely going through DST withdrawals though.